FAQs

Budget and Buying:

 

• Do you have a price range guide for your furniture?

Absolutely! We understand budgeting could be a major concern. On our website, you can filter products by price range to find furniture that meets your needs. Additionally, we showcase price points throughout the site and highlight special offers on our homepage.

• What are some affordable options for furnishing a home office?

We offer a variety of affordable home office solutions! Consider adjustable standing desks for ergonomic comfort, mesh chairs for breathability, and multi-drawer cabinets for organisation – all available at competitive prices. Explore our home office section for curated packages and special deals.

• Do you offer discounts for bulk purchases?

Yes, we do! We value our business customers. Contact Us directly for bulk purchase discounts. We can provide quotes tailored to your specific needs and furniture quantities.

 

Products and Quality:

 

• What materials are your furniture pieces made from?

We use a variety of high-quality materials to ensure durability and comfort. Our product descriptions clearly outline the materials used, be it sturdy steel for frames, moisture-resistant laminate for desktops, or breathable mesh for chair backs.

• Are your chairs ergonomically designed?

Many of our chairs feature ergonomic design elements such as adjustable lumbar support, breathable mesh backs, and padded armrests. We highlight ergonomic features in our product descriptions to help you find a chair that promotes good posture and comfort throughout the workday.

• Do you offer any used or refurbished furniture?

While we primarily focus on new furniture, we may occasionally offer gently used or refurbished pieces at a significant discount. These items will be clearly marked and sold on a first-come, first-served basis.

• What are the weight capacities for your desks and chairs?

Weight capacities are clearly listed in each product description. If you have any questions or require a chair with a higher weight capacity, don’t hesitate to contact our customer service team.

 

Delivery and Services:

 

• What is your typical delivery time frame?

Delivery timeframes can vary depending on your location and the availability of the chosen items. However, we provide estimated delivery windows during checkout and keep you updated on the progress of your order.

• Do you offer assembly services?

We offer self-assembly furniture for cost-effectiveness. However, we understand assembly can be time-consuming. For an additional fee, we can provide professional assembly services in select areas. Contact us for details and availability.

• How far is your delivery range?

We offer delivery across major cities and regional areas in Australia. Please enter your postcode at checkout to confirm availability in your area. Alternatively, contact us for inquiries about deliveries outside our standard coverage zones.

• What is your process for handling damaged furniture during delivery?

In the rare case of furniture arriving damaged, please contact us immediately. We will arrange for a replacement or repair at no additional cost to you.

 

Company

 

• What are your business hours?

Our customer service team is available to answer your questions [Mon-Fri: 9am–5pm and Saturday: 10am–1pm] via phone (02 4721 6521) or email.

• Do you have a showroom where I can try out the furniture?

Yes, we do have a physical showroom at 19/26-32 Abel St., Jamisontown, NSW 2750, Australia. However, we also provide detailed product descriptions, high-quality images, and specifications online to help you make informed decisions. Additionally, our return policy allows you to try out furniture at home with peace of mind.

• What are your sustainability practices?

We are committed to environmentally responsible practices. We source wood from sustainable forests whenever possible and use eco-friendly packaging materials. We are constantly exploring ways to minimise our environmental footprint.